WE ARE ON THE VERGE OF A NEW MEDIUM...

 

 

We have left this paper, written in 1996 on our web site on purpose.

It is an interesting exercise to see what we projected as the future of the Internet.

 

June 1996

Internet White Paper - Written by Jim Burton

When we took a look at our data management systems a year ago to see what direction The Data Center should be moving, the Internet was barely making news. Today, you cannot look at a computer publication, or any publication, without seeing mention of the Internet.

Since then we have invested in new hardware, software and technology as I am convinced that we sit on the verge of a new medium for communications.

Communications and the role it plays in our lives is changing. This paper explains this change and how The Data Center is moving its systems in the direction of this new medium.

 


The beginning, the middle and MICROSOFT...In the beginning, the Internet was a public financed network that the Department of Defense designed to insure communications through a diverse network of computer sites. Design of this network was such that it could remain available in spite of disruptive nuclear strikes during war time. Slowly the networks, primarily set up by universities, became a pathway for scientists and other interested university sites to pass information. These gopher sites were strictly text and difficult to manipulate. Computers were mainly text based, with graphics not yet available. The networks were heavily controlled by mainframes and PC operating systems were still being developed by Bill Gates in his garage.

As personal computers became more powerful, and graphics a reality, the interest in the Internet was triggered by the emergence of the World Wide Web (WWW). The Internet was still painfully slow and difficult to operate -- it was still the computer nerd's domain.

The emergence of web browsers changed this and began a transformation of the Internet. Browsers such as Mosaic and Netscape, bred the next generation of under 30 year old billionaires. The cover of PC Magazine loudly proclaimed "THE WEB @ WAR - MICROSOFT Battles NETSCAPE for CONTROL of the Internet".

We have already seen how Bill Gates and Microsoft radically changed the way we communicate with computers by the explosive growth of Email - what was rarely used just a few years ago is now a fact of life for everyone. If the focus of MICROSOFT has turned towards the Internet, you can be assured it will be a viable alternative for future communications.

Our initial reviews of MICROSOFT's new operating system, Sweeper(Windows97) and Merlin, IBM's replacement for OS2 WARP, reveal a new generation of operating systems that have a web browser look and feel. Designed and optimized for the Internet, you will soon be browsing your computer, your company's intranet and the Internet all with the same ease and acceptance. If everyone is doing this at work and school, acceptance in the home won't be far behind. It is estimated that there are already 50 million web users today!

 


Speed and the future... The final solution that we feel will push the Internet into everyday life both in the office and at home is SPEED.

What if you could search the Internet and play your results at speeds you associate with movie and TV presentations? How would you describe the future growth of the Net if the graphic environment that created this massive current explosion of the Web, provided realistic movie presentation?

It soon will. You all know that computer programmers are not good at sooth saying, so we won't make any promises about the future. But this is what is happening now:

  • Cable modems are now available. These modems provide blistering speed to your Internet displays. Two way cable communication services are also available. Test markets show that modems and services will be rolled into your monthly cable costs for an estimated $30.00 or less per month.
  • Utility companies are installing infrared transmission devices on their utility poles - it is their intention to break into the cable TV business, including data transmission.
  • The Communications Bill recently signed by President Clinton has removed the barriers of competition between the cable and telephone providers. This competition will strongly position the Internet for growth.
  • Industry standard bearers such as IBM, MICROSOFT, AT&T, MCI and others have dedicated huge resources to provide "net-friendly" groupware and communication software including voice type and 3-D graphics.
  • Inexpensive (as compared to computers) Internet ready TV's from Sony and Sega are now available in Japan and Europe and will soon be available in the US. These TV's like cable ready TV's will quickly open access to the Web.

 


What it has to do with Direct Marketing. . .

 

 

 

 

 

 

 

 

 

 

  Lotus Notes Groupware

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Will free EMail change the way we communicate . . .

All of this technical stuff is great but what does it have to do with direct marketing?

When we first started in this business in 1965, Addressograph plates ruled the direct mail world (3x5 cards were pretty common too). In those days I heard fundraisers say "computer generated mass mailings would never work". Today those same fundraisers are saying that EMail won't work, people want a piece of paper in their hands.

At The Data Center, we believe direct mail will play an important role for a long time to come, but other avenues will quickly take their own market share. We want our clients to be ready when that share is available.

As you know, the direct marketing universe is a competitive arena. Those who are unprepared for the new technology will fall by the wayside.

What do we see for our clients on the Internet? We see yet another method of personally communicating with members and donors. Just as a certain segment of your database wants a piece of paper, others will want to bank, invest, research ,and communicate using electronic means. And we want our clients to have the competitive edge.

 


 

In November of 1995 we announced our new groupware product based on IBM's product Lotus Notes.   This product allows your organization to participate in the sharing of information in a document, not database forum. Through the use of replication (the keeping of databases current) diverse users can share their input through local area networks, or through phone lines for mobile users, or through the Internet. Now you can share not only information with your staff, but with chapter or state level organizations.

This broadly diversifies information and increases the use of this information for raising more money. The use of organization -wide domains and networks is as instrumental for company-wide participation as the telephone was to business communications in the first half of this century.

But it doesn't stop there; we see even further uses of our new system.

Domino (a new product incorporated with Lotus Notes) allows users to "publish" documents to the World Wide Web. Since our new systems are document based rather than 'databased', we are able to "publish" portions of your information directly to the Internet. This information is then available to anyone with access to a web browser. Remember those 50 million users? Wouldn't you like to have access to your market share?

With the proper security in place, these systems are separate and secure from our mainframe data, thus assuring you of secured data.

You can provide your donors and members with a means of reviewing whatever information you decide to make available to them. For membership based organizations, it means, with their permission, you can Email them of expiration information, provide tax receipts, allow address changes, accept contributions and even join new members without ever printing a piece of paper or licking a stamp. That is certainly environmentally friendly not to mention cost effective.

We believe that the use of the Internet is another avenue and a much less costly one for providing membership services and member communication..

Remember the video capabilities? With The Data Center's new system, you can attach these video clips to be viewed by anyone with a multimedia computer. Now attached to your Email for a renewal request, a film clip will present your organization much better than a printed piece of paper ever would. Film clips can even be tailored to specific interests of the donor. And all of this without paying any postage costs. That should make your bottom line look better.

Access to your Internet site can also provide you with an unheralded means of grass roots organization. We have seen sites that give members the power to retrieve current information on pending legislation, to send faxes and Email directly to members of Congress, and to join or contribute while participating in interactive lobbying.

We at The Data Center see the Internet as a new medium for communications in the future. We have made a million dollar investment in that future because we want our clients to have that new medium work for them.

If you would like more information about The Data Center's new systems or would just like to talk with us about the future of direct marketing please Email us today!

All links are for historical purposes and are no longer current

Here are some links that we feel are helpful in understanding why we chose Lotus Notes and the Internet as the future for database management .

Lotus Notes 

Cable Modems

Cable TV


The Data Center


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